Terms and Conditions

We ask that all customers read our terms and conditions and tick the I agree box before placing an order online. These terms apply for the purchase of goods from the online shop. Please note that weddings and other services have their own terms and conditions.

Refund Policy

We hope you will be delighted with your Fabulous Flowers products. However, if you are not happy with your goods then you may return them providing you inform us of you dissatisfaction. All returns are at the discretion of the manager. This does not affect your statutory rights.

Failure to do so will prevent us from processing any refunds or exchanges. Products should be returned with the original packaging. Customers who have paid by credit card will have their accounts credited. Refunds will not be made to a third party.As soon as we receive your returned goods we will process your request. We will contact you to offer either an alternative or a refund.

Order Acceptance

We must have full details of delivery (including postcode and telephone number) for your order to be processed.

Your order will be processed if full payment details are completed.

An e-mail will be sent to you to acknowledge your order and you will be issued with an order number which you must quote in any communication with Fabulous Flowers.

All deliveries are subject to availability and we reserve the right to change all or some of the contents and to provide an item of equal or greater value without notice.


You can make payment by any methods indicated on the payment page your card will be debited on receipt of the order.

If your card is declined by the provider we will attempt to contact you for an alternative method of payment if for whatever reason we are unable to obtain an alternative form of payment your order will be cancelled.

You will be charged the current price for buying the items from our website on the date your order is placed. All orders are inclusive of VAT at 20%.


The delivery charge is payable per delivery address. We will attempt to deliver (wherever possible) on the day specified on your order.

Same day delivery orders must be received by 11am.

Deliveries will be made anytime between 8am and 8pm although we will always try to deliver before 5pm if it is going to a business address.

Occasionally we may not be able to deliver due to unforeseen circumstances if this is the case a full refund will be given.

Every effort will be made to deliver your flowers on the specified date but we cannot be held responsible if we cannot deliver due to circumstances beyond our control.

Company Details

Registration Name
Fabulous Flowers Ltd
Registered in England

Company's place of registration
Fabulous Flowers
63 Banbury Road

Company's registered office
OX18 4BH

Company's registered number
Company No. 07209658

Contact telephone number
01865 511811

Email address